Frequently Asked Questions
What makes handwoven silk sarees unique compared to powerloom sarees?
- Handwoven silk sarees are crafted on traditional looms by skilled artisans, each piece taking anywhere from 7 to 15 days to complete. This slow and meticulous process contrasts sharply with powerloom sarees, which can be produced in just a few hours. The handweaving process ensures each saree is unique, featuring subtle variations that celebrate its artisanal heritage and authenticity.
How do I know if the saree I purchase is genuine silk?
- Each Magga silk saree comes with a silk mark certification, ensuring its authenticity and pure silk quality.
What should I consider when choosing a silk saree?
- Consider the occasion, your personal style preference, and color preferences. Also, consider the climate, as silk is best suited for cooler temperatures due to its natural temperature-regulating properties.
How should I store my silk saree?
- Store your silk saree folded and wrapped in muslin or pure cotton to protect it from moisture and dust. Avoid hanging silk sarees for long periods to prevent the fabric from stretching.
Can silk sarees be washed at home?
- We recommend dry cleaning for the first wash to maintain the saree’s sheen and color. Subsequent light cleaning can be done at home with gentle hand washing in cold water.
What is your return policy on silk sarees?
- Returns are accepted only in the case of manufacturing defects, and the request must be made within 3 days of delivery. Please review our detailed returns policy on our website.
Do you offer international shipping?
- Yes, we ship internationally. Shipping fees and delivery times vary depending on the destination.
How can I ensure the color I see online matches the saree I receive?
- We strive to accurately represent our sarees in all photographs, but slight variations in color may occur due to lighting and differences in monitors.
Are there any specific care instructions for silk sarees?
- Silk sarees should be dry cleaned for the first wash. For subsequent washes, gently hand wash in cold water. Always dry in shade and iron at a low temperature.
What are the payment options available?
- We accept various payment methods including credit/debit cards, online banking, and digital wallets.
How do I track my order?
- Once your order is shipped, we will provide you with a tracking number via email which you can use to track your shipment.